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Medical Record Requestor

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Provider Network- Transition to ChartSwap Resource Center | ChartSwap Medical Record Requestor

Provider Network- Transition to ChartSwap Resource Center | ChartSwap

ChartSwap’s Provider Network  Access the nation's most extensive provider network With a provider network that covers more than 80% of provider locations in the U.S., ChartSwap is the perfect partner for finding the records you need, fast. That means better turnaround times, fewer re-requests, and the confidence that you can reach the providers you need, when you need them. In this video:  How ChartSwap connects you to 500K+ provider locations nationwide Why a larger network means faster average turnaround times How nationwide coverage reduces re-requests and delays The best part? We’re adding more locations every day! Featured Videos Request your…
Emily Beaman
October 3, 2025
Record Finder – Transition to ChartSwap Resource Center | ChartSwap ChartSwap Medical Records Management Medical Record Requestor

Record Finder – Transition to ChartSwap Resource Center | ChartSwap

Record Finder Overview Record Finder uses patient demographics to search for additional medical and billing records. In this video:  Get the full picture of a patient’s history: Find records you may have been unaware of Find the information you need fast: Results available in 24 hours No obligation: You choose which records to order from your list of results Search the most extensive network: Record Finder uses an large network of physicians and clinical facilities that includes: 1.1M+ Physicians 661k+ Clinical Facilities 25/25 Top U.S. Provider systems More information = Better outcomes. Start finding more with Record Finder by ChartSwap…
Emily Beaman
September 30, 2025
Get Started – Transition to ChartSwap Resource Center | ChartSwap ChartSwap Medical Records Management Medical Record Requestor

Get Started – Transition to ChartSwap Resource Center | ChartSwap

Getting started in ChartSwap Discover the simplicity of the ChartSwap portal, from creating an account to viewing your records. In this video:  Learn how to create your free account Discover the basics of placing an order and viewing your results Get a quick overview of the ChartSwap portal Featured Videos Request your first record in minutesLearn how to create an account, place your first request, and manage everything in one secure, trackable portal.Uncover more evidence with less effortChartSwap’s Record Finder automatically identifies additional provider locations relevant to your case, helping you find what matters faster.Access more locations nationwideExplore the largest…
Emily Beaman
September 30, 2025
Transition to ChartSwap Resource Center ChartSwap Medical Records Management Medical Record Requestor

Transition to ChartSwap Resource Center

Welcome to ChartSwap! Transitioning to a new platform is easier when you have the right tools. This resource center gives you everything you need to feel confident using ChartSwap from quick-start videos to details about our nationwide provider network. Featured Videos Request your first record in minutesLearn how to create an account, place your first request, and manage everything in one secure, trackable portal.Uncover more evidence with less effortChartSwap’s Record Finder automatically identifies additional provider locations relevant to your case, helping you find what matters faster.Access more locations nationwideExplore the largest provider network in the country with 500,000+ locations—helping you…
Emily Beaman
September 30, 2025
Product Requesting Medical and Billing Records Featured Image Medical Record Requestor

Product

HIPAA-Compliant, web-based business-to-business (B2B) record exchange software that allows you to request medical records & billing information online. Fully Automated & Cloud-Based No software installations or hardware purchases needed. Request Any Kind of Billing Or Medical Record From Registered Providers  Send electronic requests or paper requests.Instant Notifications Your registered medical records provider is instantly notified of your records request.Rapid Response Providers can reply to your records requests and upload in response. How ChartSwap Works For Medical Record Requests ChartSwap enables HIPAA-Compliant medical record transfer between registered users. Request Medical Records & Billing Records In 4 Easy Steps Step 1 Step…
Emily Beaman
September 19, 2025
From Request to Retrieval: A Step-by-Step Look at the ChartSwap Process Medical Record Requestor

From Request to Retrieval: A Step-by-Step Look at the ChartSwap Process

For plaintiff and defense attorneys, paralegals, and claims professionals, getting the right records at the right time is non-negotiable. Every case depends on it. Yet traditional methods of record retrieval—calls, faxes, and paper mail—create bottlenecks that waste time and raise costs. That’s where ChartSwap steps in. As a secure, centralized record exchange platform, ChartSwap simplifies the entire process—from initial request to final retrieval—so you can stay focused on case strategy instead of administrative hurdles. Let’s take a step-by-step look at how ChartSwap works. Step 1: Submit Your Record Request The process begins with a simple, intuitive online request. Instead of…
Angela Todd
September 10, 2025
How Insurance Adjusters Can Use a Continuity of Care Document Medical Record Requestor

How Insurance Adjusters Can Use a Continuity of Care Document

When an adjuster begins their investigation into a claim, they need as much information as possible. Perhaps one of the most beneficial documents in an investigation is known as a Continuity of Care Document. This is the standard document type for healthcare information exchanges and includes a wide range of patient information.   Continuity of Care documents provide adjusters with a brief and concise high-level overview of past medical conditions and treatments in a standardized format, enhancing the review of handwritten physician notes, which often can be difficult to decipher. Information included in a Continuity of Care document can help indicate…
Angela Todd
December 11, 2024
What is a Continuity of Care Document? Medical Record Requestor

What is a Continuity of Care Document?

If you’ve ever requested medical records, whether for legal or insurance purposes, you’ve probably received the results in a format known as Continuity of Care Document (CCD). What is a CCD and why is it the standard for digital healthcare record exchanges?CCD is the standard for digital healthcare information exchange, usually shared in an XML or PDF format. It is commonly used for payment of care, adjudication of claims and for informing healthcare providers about the patient so that all providers have as much information possible during diagnosis and treatment. CCDs are a robust medical record that include a variety…
Angela Todd
November 20, 2024
Increasing Data Access to Third-Party Requestors Medical Record Requestor

Increasing Data Access to Third-Party Requestors

Healthcare IT companies have been working to digitize healthcare data for more than 45 years. And as of 2021, 96% of hospitals and 78% of physician offices in the U.S. have adopted certified electronic health records (EHRs). The digitization of healthcare has made it easier than ever for healthcare data to be shared between health systems and physician offices. But despite the advances in communication and data sharing between healthcare entities, third-party record requests remain a largely manual and inefficient process to fulfill.  With hundreds of millions of third-party record requests directed to healthcare providers annually, billions of hours of labor…
Angela Todd
November 11, 2024
Terms of Service – Requestors Updated 05/30/2025 ChartSwap Logo Medical Record Requestor

Terms of Service – Requestors Updated 05/30/2025

ChartSwap Terms of Service – Requestors Last Updated 05/30/2025 AGREEMENT Welcome to ChartSwap. ChartSwap is a medical records transfer platform between a requestor of medical or billing records and a person or entity that owns or controls the requested records, designed to allow the secure transfer of records electronically. These Terms of Service (the “Agreement”) govern how you, as a requestor of records (submitted on behalf of yourself, your client, or your organization) (hereinafter, the “Requestor”) will use ChartSwap. When you click “I AGREE” upon creating an account, you agree to be bound by this Agreement. The Service is merely…
Chinh Phan
August 12, 2024