The healthcare industry is undergoing a major digital transformation, and one area seeing significant improvement is medical record retrieval. For decades, clinics and practices have relied on paper-based systems, fax machines, and manual processes to share patient information. For decades, clinics and practices have relied on paper-based systems, fax machines, and manual processes to share patient information which can be slow, prone to human error, and can create unintentional compliance risks. Today, digital solutions are revolutionizing how healthcare providers manage and share records with legal and insurance requestors, making record retrieval faster, more secure, and more efficient than ever. The…
For healthcare providers, delivering excellent care is the top priority but it isn’t the only priority. They also need a healthy revenue cycle to keep operations running smoothly. There are many strategies and solutions to improve a healthcare practice's revenue cycle but one of the most overlooked bottlenecks is the time it takes to process and fulfill medical record requests. Whether those requests come from payers or attorneys, retrieving and releasing records can directly impact cash flow. Each day a record sit in a backlog is another day reimbursement is delayed, denials pile up, and administrative costs grow. The Hidden…