Find the Valuable Records You Need Fast
At ChartSwap, our goal is to provide you with a fast, simple, and secure solution for streamlining your record requests, all within our HIPPA-compliant portal. Offering the most extensive provider network in the country – with new and enhanced search capabilities – find the valuable records you need fast with ChartSwap’s Record Finder.
What is Record Finder?
in the ChartSwap portal using patient demographics to find additional medical,
billing, radiology, and other key records available
Record Finder will perform a search for patient records and provide you with a
comprehensive list of locations that may have records to uncover any gaps in a
patient’s history
• Access to more than 80% of provider locations across the United States
• Engage with a growing provider network, increasing the likelihood of finding
the information and records you need quickly, including:

1.1M+
Physicians
661K+
Clinical Facilities
25/25
Top U.S.
Provider Systems
How does Record Finder work?

Log into ChartSwap to start a Record Finder search
Navigate to the Record Finder tab where you have the ability to submit a search containing patient demographics including name, DOB, gender, and ZIP code. Enhance your search by also including the last 4 digits of the SSN, phone, and/or city/state. Once the search is submitted, ChartSwap will search for patient records.

Patient demographics are searched to identify matches
ChartSwap will perform a search of thousands of healthcare locations across the country and will notify you once results are available via email within 24 hours.

View search results
Log into ChartSwap and navigate to the Record Finder page. After the ChartSwap provided patient authorization is submitted, the provider details will be visible for your review. The search results will include a listing of locations where the patient received care and the record types available for retrieval.

Request the records valuable for your case
Select the records you would like to retrieve – you can select a single record or as many as needed.

ChartSwap retrieves the records
ChartSwap retrieves the selected records and notifies you once they are available in the ChartSwap portal.