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Health Information Technology Articles

Health Information Technology

How to simplify your revenue cycle with a digital retrieval process and payment workflow

Fulfilling third-party requests for records can often be a time-consuming and cumbersome process. Without a trusted records exchange partner, front office staff and revenue cycle managers must commit their limited resources to a litany of tasks associated with each request, including:  Organizing requests as they are received from a variety of sources such as email, phone calls, fax, etc.  Determining if there is sufficient information to fulfill the request.  Fielding multiple follow up emails and phone calls from the requestors.  Calculating custodian fees based on locations, statutes, and other factors.  With hundreds of millions of third-party record requests directed to…
Angela Todd
February 5, 2025
Health Information Technology

ChartSwap Basics: Streamlining Medical Record Exchange

In the ever-evolving landscape of healthcare, the security and simplicity of medical records exchange are non-negotiable factors for ensuring the highest standard of patient care. ChartSwap streamlines the records exchange process, benefiting healthcare providers dealing with high volumes of requests and requestors seeking specific medical records by simplifying the secure sharing of sensitive patient information. In this blog, we'll explore the fundamentals of ChartSwap, emphasizing its crucial role in safeguarding patient information and streamlining processes for both providers and requestors. Why Use ChartSwap? Before delving into how ChartSwap works, it's important to understand why this solution is essential for the…
Emily Beaman
November 2, 2023